Campus Care Case Study

CampusCare: UI/UX case study by Timothy Forte. CampusCare is UMAK's application for students and counselors, designed to put counseling, mood tracking, and campus resources right in your pocket.Role: UI/UX Designer. Solo Redesign: Aug–Sep 2026. Original Build: 2024–2025. Product: Mobile Application.Overview — What it is: CampusCare is a comprehensive mental health platform developed for UMAK's Center for Guidance and Counseling Services (CGCS), covering appointment booking, counselor messaging, mood tracking, self-help resources, and emergency hotline access. Built and shipped by Deimos Devs, a five-person student team, in active deployment since June 2025.The problem — What needed solving: academic pressure, stigma, and logistics kept UMAK students from reaching CGCS. CampusCare put session booking, private messaging, self-help resources, and wellness updates into one app, shown alongside two app screenshots.The Constraints — Rules I worked within: 01 Reach, get to key features in 3 taps or less. 02 Onboarding, find a key feature in under 5 minutes. 03 Platform, Android 10 and up. 04 User acceptance, tested with real students and counselors, scoring 3.33 out of 4. Quote from the project's own review: early versions lacked a unified design identity and visual consistency across screens.Design Process — How I approached it, three passes: 01 Discovery (User Research, Research Insights, User Surveys), 02 UX Design (User Journey, Information Architecture, Wireframing), 03 UI Design (High Fidelity UI, Design Iteration, Visual Direction).Information Architecture — How the app is organized: after signing in, everything branches from one home screen into Home, Wellness, Session, Discover, and Message, shown as a sitemap diagram.Contact sheet of the 47+ redesigned CampusCare screens.What Changed — Results so far: 47+ redesigned screens. 3.33/4 the original app's score in user testing. 5 sections reorganized into one clear structure. 1 design library replacing mismatched styles.Key Takeaways: the team already knew what was missing before I opened Figma. This redesign wasn't about taste — it was about finally fixing what they'd already written down.CampusCare · Timothy Forte · 2026